Course Curriculum

    1. Welcome

    2. Course Overview

    3. Course Overview

    4. How to Navigate the Training Platform

    5. How to Navigate the Training Platform

    1. Why Employ Staff?

    2. What is the Best Way to Employ Staff

    3. Quick Quiz

    1. The Recruitment Process

    2. Job Descriptions

    3. Common Pitfalls

    4. Rate the Job Description

    5. Selection

    6. The Interview

    7. Interview Best Practice

    8. Making a Decision

    9. The Employment Contract

    10. Transfer of Undertakings (Protection of Employment)

    11. Quick Quiz

    1. The First 6 Months

    2. What to do vs What not to do

    3. What to do vs What not to do

    4. Performance Management

    5. The Basics

    6. Issues With Performance

    7. Managing Lateness

    8. Managing Lateness

    9. Managing Lateness - Special Circumstances

    10. Managing Sickness

    11. Managing High Levels of Sickness

    12. Having Difficult Conversations

    13. The Sandwich Technique

    14. Don’t Bring Problems

    15. 3x3 Technique

    16. The Big P Technique

    17. The Flip The Script

    18. Quick Quiz

    1. What Have we Learnt so Far?

    2. Your Worst Manager

    3. Your Personal Brand

    4. Quiz - Examples of Bad Management

    5. How will this affect your brand?

    6. Quiz - Leading by Example Scenarios

    7. Leading by Example

    8. Tailoring Management Approach

    9. The Best Management Approach

    10. Quick Quiz

    1. Formal Action

    2. Understanding the Options

    3. Misconduct or Gross Misconduct?

    4. The Investigation

    5. The Investigation Meeting

    6. Investigation Outcome

    7. The Disciplinary Process

    8. The Disciplinary Meeting - Chair of the Meeting

    9. The Disciplinary Meeting - The Note Taker

    10. Deciding the Sanction

    11. The Appeal

    12. Quick Quiz

About this course

  • £400 +VAT
  • 2 Hours of Learning Time

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